Please note that our customer care number is changing from 1300 347 972 to 1300 347 972 with effect from November 01, 2017

Call us: 1300 347 972
Fax: 6188 2199 916

Internet Connection Support

Connection Support For Windows Users

The following information is designed to help Windows users configure the most common Internet programs for use with Business Broadband.

Connection Support For Mac Users

The following information is designed to help Macintosh users configure the most common Internet programs for use with Business Broadband.

DSL Modem Configuration

To setup your computer and modem to connect to Business Broadband is easy. The DSL Model Setup flow chart will walk you through the Macintosh setup step by steps.

Modem Installation & Configuration: Macintosh OSX

Follow the step by step guide to installing and configuring your modem to use on the DSL Broadband service. If you have problems installing or configuring your modem, you can read through the relevant technical support articles in the Internet Helpdesk, search for your issue to find more specific Helpdesk articles and look for answers on the Frequently Asked Questions pages. If you are unable to resolve your issue, you can request service here.